Black Tree Solutions

Dedicated Customer Care Agents

Full-time Agents relationship/account managers ready to provide any general information with regards of a specific product or service.

Purchase and Sale Support Services

• Delivery and Processing of Application and Central Securities Depository Account Opening Forms
• Opening Central Securities Depository Account
• Broker Bank Details
• Know Your Customer and Customer Due Diligence Compliance Procedures
  
  

Customer Care Services

• 12hr Online support
• Central Securities Depository Account Consolidation.
  
  

Information and Notification Services

• Prospectus Delivery Services
• Annual Report Delivery Services
• Corporate Actions
• E.g. (Rights Issue, Dividend or Acquisitions).
  
  

Proxy-Register Services

• Voting (Annual General Meeting).
• Representation of constructive views
  
  

Complaints Handling Services

• Dividend payments
• General Concerns